Frequently Asked Questions
Answers on warranties, certifications, ordering, sizing and more. Can't find what you need? Ask our team.
TBR Tires
What is your warranty policy?
We offer a quality warranty ranging from 50,000 km to 100,000 km, depending on road and load conditions. Full details are available on request.
Can you produce tires with our private label or brand?
Yes, provided minimum order quantities are met. We also assist with the market certifications required for your brand.
Why can't I see exact prices on your website?
We operate as a wholesaler and offer different designs and pricing for different markets. Please contact us for a quotation tailored to your market.
Do your TBR tires support retreading?
Yes. The carcass structure of our TBR tires is strong and stable, enabling retreading after the original tread wears down.
OTR Tires
How is the puncture resistance of OTR tires?
Puncture resistance is ensured through cut-resistant compounds, steel-belted construction and deep tread design.
What terrain and environments are OTR tires suitable for?
Mining, construction, quarrying and rugged off-road applications, with tailored solutions for each use case.
Do OTR tires need professional installation?
Yes. OTR tires require professional installation due to their size, weight and technical complexity.
Mining Tires
What sizes of mining tires do you supply?
Over 1,000 sizes, including loaders (29.5R25, 26.5R25), dump trucks (2400R35, 2700R40) and underground (L5S pattern).
What is your minimum order quantity (MOQ)?
The MOQ is generally 4 pieces per tire size, with flexibility for mixed orders.
What certifications do your mining tires have?
Our mining tires comply with ISO, DOT, E-MARK, CCC, GCC, SASO and SABER standards.
Solid Tires
What are the main advantages of solid tires?
They are puncture-proof, offer 2-3× longer service life, require minimal maintenance, and enhance stability for both indoor and outdoor use.
What is the production cycle for standard solid tires?
The production cycle for standard solid tires is typically 14-20 days, using facilities in China and Cambodia.
What is your solid tire warranty policy?
A standard 18-month warranty applies from the date of delivery, covering manufacturing defects within a 30,000-80,000 km range.
Agricultural Tires
How do I choose between bias and radial tires?
Radial tires suit speeds above 50 km/h, heavy loads and smoother rides with better traction and fuel efficiency. Bias tires offer cost-effective reliability for regular operations.
What tread do you recommend for paddy fields?
R-1 tractor tires are recommended for optimal traction and minimal soil compaction in wet conditions.
Run Flat & Inserts
What is the main benefit of run-flat inserts?
They keep the vehicle moving when a normal tire would force it to stop after a puncture.
Do run-flat inserts affect daily operation?
No. Under normal inflation the tire carries the load as usual, and the insert does not interfere.
How durable are these products?
Run-flat inserts are engineered to provide a service life of up to 6 years across extreme temperatures and terrains.
General
Can we inspect your factory before placing an order?
Yes, you are welcome to visit our factory anytime. Feel free to schedule an inspection at your convenience.
Can you provide support with marketing materials?
Yes. We provide brochures, spec sheets, images, videos, caps, T-shirts, posters and co-branded promotional items tailored to your market.